Stop being the concierge.
Alora is the guide your guests didn't know they had — she knows your property, knows the neighborhood, and remembers your guests from stay to stay.
Get startedSimple, per-property pricing
One rate per property, per month. The more properties you run, the less each one costs. Cancel anytime.
Every application gets the same review — we verify you're a real STR host in good standing before your property goes live.
Every host you refer drops your bill by $2/mo. Stackable. Cap at $0/mo.
Refer another host who signs up and converts. Your monthly bill drops by $2, stackable. Cap is your own bill — floor at $0/mo. So 15 referrals on a single-property account means Alora is free.
Tracked at the account level. If a referred host churns later, your discount adjusts down for that referral. Fair to both sides — the referrer's discount tracks the value they brought in.
Your referral link shows up in your dashboard after approval. Share it with peer hosts you know.
What Alora actually does
Set it up once. She handles the rest.
A guide that knows your property
Wifi, parking, check-in, the dishwasher's quirks. Everything you teach her during setup, she remembers — for every guest, every stay.
One escalation inbox
When Alora doesn't know something, she pings you with full context. You answer once → she learns it forever. No more answering the same wifi question 50 times a season.
Tablet kiosk mode
Put a tablet in your property. Guests tap to ask questions. No app download, no login, no friction. Just answers.
Cross-stay guest memory
Your returning guest's preferences travel with them. The gluten-free family from Folly Beach? Alora knows when they book your place too. No other guidebook tool remembers your guests.
Better reviews, less work
AirDNA: 4.9-star listings earn 18.2% more revenue and 9.7% higher occupancy. The biggest driver is guest experience between booking and checkout — Alora handles it while you sleep.
Your brand, your voice
Alora speaks as an extension of your hospitality. Professional, warm, and always on-brand. Never robotic.
Guests tip your team in-app
On checkout day Alora invites a thank-you tip for your cleaning crew — Stripe-processed, tracked in your ledger. Income that used to be cash under the coffee maker, if it happened at all.
Your five favorite spots, with your note
Curate your go-to picks and they surface to your guests as YOURS — a personal note attached, not an algorithm's list. Nobody knows your neighborhood like you.
Guest Q&A, never transcripts
See what Alora answered about your house — as question-and-answer pairs. You never read a guest's private conversation, and structurally you can't. Guests trust it; you still see her work.
A weekly report in her voice
Monday morning, Alora emails you what happened: questions handled, what she learned, who she helped. Most weeks, that's the only time you hear from her — by design.
Sell your stay, not just answer it
Guests can buy late checkout or early check-in when your calendar allows, and shop the extras you offer — beach kits, firewood, local goods. Small yeses that add up.
Works wherever they booked
Airbnb, VRBO, direct — Alora syncs from your calendar and meets the guest after the booking. She rides across platforms; your guest experience stops depending on which one they used.
Frequently asked questions
How is this different from Touch Stay or Hostfully?
Our co-founder ran her own listings on Touch Stay, Hostfully, and Hospitable — and none of them did what she actually needed. That's why we're building this. Concretely: Touch Stay's AI searches one thing — your guidebook. Off-topic questions buzz your phone. Alora searches four — your KB, live Google Places data, the guest's preferences from past stays, and your property context. Same escalation queue when neither can answer, but Alora answers most of the questions Touch Stay would have escalated. Plus: cross-stay memory. Touch Stay and Hostfully don't have it.
What if Alora gives a wrong answer?
Three safety nets: (1) About YOUR property, she never invents. Property questions are answered only from what you've taught her — when she doesn't know, she pings you with full context instead of guessing. For everything else she draws on her four sources: your KB, live local data, the guest's own preferences, and your property context. (2) Fix any wrong answer in your KB once, it's right forever after. (3) Guests can flag any reply and a human reviews it within 24 hours.
Who's building this?
There are two of us — and one of us is an Airbnb host herself, living the exact problem we're building for. That's why onboarding is a conversation and not a support ticket: while we're small, every host gets a direct line to us.
What does it cost, and can I cancel?
$29/mo for a single property, dropping to $25 each at 2–5 properties and $22 each at 6–10. Month to month — cancel anytime, no penalty, and your knowledge base exports with you.
Can I refer other hosts?
Yes. $2/mo off per active referral, stackable, account-tracked. Cap at your own bill — floor at $0/mo. If a referred host churns later, your discount drops by $2/mo for that referral. Fair to both sides.
What about guest privacy / my data?
Your KB is yours — export anytime, delete anytime. Guest preferences belong to the guest, not the platform — they take their profile to any Alora property, we don't sell it. We don't resell guest data to third parties, ever. Structural commitment, not just policy.